Emma working remotely on her laptop at an outdoor terrace in Greece, wearing a beige shirt and baseball cap, smiling at the camera with Mediterranean buildings in the background

ABOUT

Hi, I'm Emma

I’m a product designer of 10 years with roots in psychology and a background in graphic design. I have experience designing complex SaaS tools from 0-1 and building the systems that help them scale. A few industries I've worked in include music tech, AI, healthcare, publishing, finance, and hospitality. I've worked with startups, on growth teams, in agencies, and with Fortune 500 companies.

What sets me apart from other designers is my devotion to seeing 360 degrees around a problem, which is tempered by a curiosity to return to user proof. I'm also a proud advocate of simplicity– my north star of decision making. The quicker decisions are made, the quicker you can validate them and progress.

After three years of successful freelance projects I'm looking to bring my abilities in house. My career has been rich in experience, and I can't wait to apply my knowledge to advance your product!

Work experience

0-1 design leadership and end-to-end execution across complex tools for a number of industries including AI, music tech, and healthcare.

Lead Product Designer

Jul 2022 – Present

Toptal
  • 0-1 design for complex SaaS tools such as Redactable AI and Hey Nota AI
  • Led multi-disciplinary teams shipping two AI-powered products in < 6 months
  • Introduced component libraries that cut dev hand-off time by 30 %

Senior Product Designer

Mar 2019 – May 2022

Niftic Agency
  • Ideated & prototyped 10+ experiences from concept to launch
  • Ran 30+ A/B tests for Change.org → 46 % lift in conversion & 60 % drop in churn
  • Built robust design systems ensuring interface consistency across 7 clients

UX / UI Designer

Nov 2016 – Jun 2018

Dow Jones
  • Amplified Barron's reach to surpass 500 k subscribers via responsive web design
  • Devised omni-channel solutions (print, web, ads) under aggressive deadlines
  • Streamlined ad-production process & trained staff for rapid execution

Digital Designer

May 2014 – Sep 2015

Hotels at Home
  • Boosted email CTRs 10 % above industry benchmarks
  • Extended brand reach with marketing collateral, packaging & in-room signage
  • Wrote SEO copy & product descriptions to maintain strong brand voice

Download Resume

Education

Formal training in UX design and psychology that shaped my human-centered approach to product design.

UX Design Immersive

2015

General Assembly


B.A. Psychology & Design

2010 – 2014

Gettysburg College

Skills

AI/ML Integration

Prompt Engineering

Data Visualization

User Interface (UI)

User Experience (UX)

Wireframing

Prototyping

Design Systems

Responsive Design

Mentoring

Product Strategy

Design Ops

Frequently asked questions

Life outside of design

Outside of design I enjoy storytelling through video. I'm a metal detector hobbyist, electronic music producer, DJ, and crypto enthusiast. I love traveling, and attribute a lot of my wellbeing to the remote lifestyle!

Emma smiling in the Namibian desert

Exploring the Namibian desert

Emma on public transport

On my way to the Taylor Swift concert

Emma surfing

Surfing in Gran Canaria

Emma DJing

DJ school in Tulum

Emma in Brazil

Exploring Rio

Emma with her cat

My cat, Bas

Emma with camel in desert

Hiking in Egypt

Emma on mountain

On top of Mt. Sinai